Thank you for shopping with Gift Culture! We take great pride in offering beautiful, high-quality home decor products. Please carefully review our returns policy below before completing your purchase.

We do not accept returns or exchanges for change of mind. Please choose your items carefully before completing your purchase.

If you're unsure about a product, we encourage you to reach out to us with any questions prior to placing your order.

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If you receive a damaged or defective item, please contact us within 24 to 48 hours of receiving your order. Please send uncut video of opening parcel package and show damage or defect part.

We will review returns and advice best outcome according to availability of product or condition of product.

Please include clear photos of the damage or defect when contacting us to expedite the process.

To initiate a return for damaged or defective items, please contact us via email Giftculturemp@gmail.com or call us +61 437110184 with your order number and photos / video of the product. 📸📞

Once your return is approved, we will provide instructions for returning the product.